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Contact Us

To contact your local branch by telephone or fax, please click here to find your location’s contact info and business hours.

Complete the form below to submit a message to InterBank. E-mail submissions are monitored by bank personnel Monday through Friday 8am-5pm excluding Federal Holidays. Your submission will be directed to the proper department and reviewed as quickly as possible. All information submitted is encrypted for your privacy.

Consumers: To file a formal complaint click here.

24-Hour Debit Card Contact Numbers

Need to activate your card or change your PIN?

Call 1-800-992-3808

Card Not Working?

Our fraud monitoring system may have detected potential fraud on your account and temporarily restricted the card. To report a false positive or check status on your card, call 1-800-262-2024; or if you have a case number, call 1-877-253-8964.

Lost or Stolen Debit Card?

Call immediately, 1-877-949-7200


New! Introducing Fraud Text Alerts: Effective immediately, customers may receive text messages if potentially fraudulent debit card transactions have been detected. More information coming soon! Learn More