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To contact your local branch by telephone or fax, please click here to find your location’s contact info and business hours.

Complete the form below to submit a message to InterBank. E-mail submissions are monitored by bank personnel Monday through Friday 8am-5pm excluding Federal Holidays. Your submission will be directed to the proper department and reviewed as quickly as possible. All information submitted is encrypted for your privacy.

Consumers: To file a formal complaint click here.

24-Hour Debit Card Contact Numbers


Need to activate your card or change your PIN?

Call 1-800-992-3808

Card Not Working?

Our fraud monitoring system may have detected potential fraud on your account and temporarily restricted the card. To report a false positive or check status on your card, call 1-800-262-2024; or if you have a case number, call 1-877-253-8964.

Lost or Stolen Debit Card?

Call immediately, 1-877-949-7200

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InterBank App users- if you are using an Apple device, please be sure you have installed the latest version of our app (19.1.200) to ensure it is compatible with iOS 13. If you have any issues please contact your local InterBank branch. Thank You