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Rev. 02/2022

FACTS

WHAT DOES INTERBANK DO WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and income
  • Account balances and payment history
  • Transaction history and credit history

When you are no longer our customer, we continue to share your information as described in this notice.

How?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

The application information is retained in accordance with state and federal record retention laws. Please contact us to determine specific timeframes for your personal stored information and if that information may be deleted.

Reasons we can share your personal information Does InterBank share? Can you limit this sharing?
For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus. Yes No
For our marketing purposes – to offer our products and services to you. Yes No
For joint marketing with other financial companies. No We do not share
For our affiliates’ everyday business purposes – information about your transactions and experiences. No We do not share
For our affiliates’ everyday business purposes – information about your creditworthiness. No We do not share
For our affiliates to market to you No We do not share
For non-affiliates to market to you No We do not share

Questions?

Please contact InterBank at 877-949-7200 regarding questions about the information included in this Mobile Privacy Disclosure or questions about this application.

Who are we?

Who is providing this notice?

InterBank

What we do

How does InterBank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does InterBank collect my personal information?

We collect your personal information, for example, when you

  • Open an account or deposit money
  • Pay your bills or apply for a loan
  • Use your credit or debit card

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and non-financial companies.

  • InterBank has no affiliates.

Nonaffiliates

Companies not related by common ownership or control. They can be financial and non-financial companies.

  • InterBank does not share with nonaffiliates so they can market to you.

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • InterBank doesn’t jointly market.
Other Important Information

For Texas Customers. InterBank is chartered, licensed or registered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against InterBank should contact the Texas Department of Banking through one of the means indicated below:

In Person or by U.S. Mail:
Texas Department of Banking
2601 North Lamar Boulevard, Suite 300
Austin, Texas 78705-4294

By Telephone: 1-877-276-5554 (Toll Free)
By Fax: 1-512-475-1313
By Email: consumer.complaints@dob.texas.gov
By Email: www.dob.texas.gov