Information we collect
Browsing our site
On pages where you have not logged in, you can browse anonymously by not providing us with any personally identifiable information, such as your name or email address, during your visits. On pages where you have logged in, you cannot browse anonymously after you have identified yourself, unless you set your browser to disable cookies and similar files, or by deleting the cookies and similar files you have accepted from us. To do this, you will need to follow your browser’s instructions for disabling or deleting cookies. Please note that the use of certain online products, such as Online Banking, requires the acceptance of cookies or similar files.
Cookies, similar files, and other technologies
Cookies are pieces of information stored directly on the computer you are using. InterBank may place cookies or similar files on your hard drive for security purposes, to facilitate site navigation and to personalize your experience while visiting our site. Cookies allow us to collect technical and navigational information, such as browser type, time spent on our site and pages visited. Cookies allow us to select which of our offers are most likely to appeal to you and display them while you are on InterBank websites. Cookies and other technologies provide us the capability to monitor the use of our site so we can continually improve the design and functionality to better serve you. Cookies and similar files do not contain or capture unencrypted personally identifiable data. If you do not accept these cookies, you may experience some inconvenience in your use of some online products. For example, for Online Banking, we will not be able to recognize your computer and you will need to answer a challenge question each time you log on. You also may not receive offers from us that are relevant to your interests and needs.
- Web-browsing cookies – InterBank uses web browsing cookies to display information more effectively to you and to gather data about the usage of our website.
Other technologies we use may capture customer specific data to help us understand how customers use our site and to assist us with resolving customers’ questions regarding the use of our site.
From time to time, consumers may experience Pop Ups from other companies while visiting our website. Pop Ups are generated by Adware placed on the consumer’s computer when other sites have been visited, usually for advertising or other gain. The Bank does not participate in the use of Adware and these Pop Ups will never be due to content placed on our website. The Bank will not be held responsible for Pop Ups that appear while browsing our website due to Adware being previously installed.
How we use and share information
Making sure information is accurate
Keeping your account information accurate and up to date is very important. If your account information is incomplete, inaccurate or not current, please call or write to us at the telephone numbers or appropriate address for such changes listed on your account statements, bank records, online banking or other account materials.
Looking out for children
We do not knowingly market to or solicit information from children under 13 without parental consent. We recognize that protecting children’s identities and privacy online is important, and that the responsibility to do so rests with both the online industry and with parents. While InterBank works to protect your personal information, you also have responsibility. The internet is a public network. Children’s access to the internet can allow them to visit inappropriate websites and be exposed to unwanted risks. COPPA, the Children’s Online Privacy Protection Act, protects children under the age of 13 from online collection of personal information. Parents can be proactive by installing filtering software that gives them more control over their family’s internet experience. We recommend that minors 13 years of age or older ask their parents for permission before sending any information about themselves to anyone over the Internet.