EMV Chip Card

With your InterBank Debit Card you will enjoy:

  • Uninterrupted account access — Purchases and ATM withdrawals will continue to be deducted from your checking account, just like before.
  • Continued convenience and security — Shopping with your card is faster than writing checks and safer than carrying cash, plus you’re protected with Zero Liability for unauthorized purchases.
  • Great new benefits — You’ll also enjoy access to all of the other benefits listed below, including chip technology for your protection.

Important Numbers to Remember

These numbers are always available under the “Contact” link on the front page of InterBank.com

800-992-3808 | Activate your card or change your PIN|
 877-949-7200 | Report a lot or stolen debit card.

You may contact your local branch during normal business hours. After hours you will be directed to our 24×7 monitoring center.


EMV Chip Card FAQ:

A Chip Card contains an embedded microchip that encrypts customer information into a unique code that significantly increases transaction and account data security when used at a chip-enabled terminal, and makes card cloning and fraud more difficult.

How do I use my card to make a transaction?

At merchants who have chip-enabled terminals, insert your Chip Card in the chip-enabled terminal, and sign or enter your PIN to authorize the transaction. The card must remain in the terminal for a few seconds as the secure information is transmitted and received.

At merchants who are not yet equipped with chip – enabled terminals, swipe and sign your name as usual.

For phone or online transactions, nothing changes – simply provide your credit card number and complete your online transaction as you do today.

In addition to the embedded chip that provides an added layer of security at chip-enabled terminals, your card will also continue to have the traditional magnetic strip, enabling you to use it at merchants who do not yet have a chip-enabled terminal.

Will my PIN number change with the new card?

The new card will not have an assigned PIN, you must create the PIN during the activation process. This PIN may be the same number you have used previously.


Additional Benefits for InterBank Debit Cardholders: (Non-Business Cards)

Chip Technology

Improves the global usability and security of your card as more merchants at home and abroad switch to advanced chip card terminals.

MasterCard® Benefits

This Guide to Benefits contains detailed information about insurance and retail protection services you can access as a preferred cardholder. View the Consumer Benefits Guide

MasterCard Priceless® Cities

Offers unique access and special experiences so you can enjoy more of the cities you love. Visit priceless.com for details.

Card Valet

Manage your card usage through your mobile device by defining when, where and how the card is used. Visit cardvalet.com for details.


Additional Benefits for InterBank Business Debit Cardholders:

Chip Technology

Improves the global usability and security of your card as more merchants at home and abroad switch to advanced chip card terminals.

MasterCard® Benefits

This Guide to Benefits contains detailed information about insurance and retail protection services you can access as a preferred cardholder. View the Business Benefits Guide

MasterCard Airport Concierge™

Provides a Meet and Greet agent to assist with flight connections plus, at select airports, expedited security/immigration processing. Visit MasterCard.com for details.

MasterCard Priceless® Cities

Offers unique access and special experiences so you can enjoy more of the cities you love. Visit priceless.com for details.

Card Valet

Manage your card usage through your mobile device by defining when, where and how the card is used. Visit cardvalet.com for details.